A warehouse aisle at the start of a shift, a worker walking toward the open dock door.

Licensed Ontario THA · Vaughan

The crew turns up. That is the whole promise.

Otium Talent is a licensed Ontario temporary help agency supplying warehouse, logistics and light industrial crews across the GTA. You deal with the person accountable for the placement, not an account manager three desks away.

Staff a shift Looking for work

Status: Licensed Ontario
Temporary Help Agency
Employer of record: Payroll, WSIB, T4s
and ROEs sit with us
Right to work: Verified and recorded
before shift one
Escalation path: One number, answered
by a decision-maker

01 — The offer

What you actually get

A shortlist you can act on, workers whose right to work has been checked and recorded before they set foot on your floor, and one number to call when something goes wrong at 6am.

01 / Right to work

Checked, recorded,
and watched

Every worker's entitlement to work in Canada is verified and recorded before they are placed, and we track the expiry dates so a permit never lapses on your floor. If your auditor asks, we can put it in writing the same day.

We never ask a worker for a SIN to prove eligibility, and we never send one to a client. An agency that is loose about that is a liability sitting on your site.

02 / Response

Answered,
not queued

One number, and the person on the end of it can make a decision. No ticket, no escalation path, no being the small account at a big agency.

If we cannot cover a shift, you hear it early enough to do something about it. A late honest answer beats an optimistic one every time.

03 / Billing

Invoices
you can read

Billed by position, with regular, overtime, night premium and holiday hours set out separately. Nothing lumped together, nothing you have to query.

Ask how a rate is built and we will show you. Agencies that will not usually have a reason.

04 / Administration

The paperwork
stays ours

We are the employer of record. Payroll, source deductions, WSIB coverage, T4s and Records of Employment are ours to run and ours to get right.

You keep your health and safety duties as the site occupier — no agency can take those — but the employment administration is off your desk.

02 — Coverage

Where we place people

General labour first, because that is where we are strongest and where being wrong costs a client the most.

SectorWhat it coversTypical roles

A worker sweeping a wide empty industrial floor in low sun.

General labour

Yard work, sorting, cleaning and the jobs that keep a site moving when you are short-handed.

SorterLine feederHousekeepingPeak cover

A scanner passed between two gloved hands in a warehouse aisle.

Warehouse & fulfilment

Pickers, packers, shippers and receivers for distribution centres and third-party logistics.

PickerPackerShipper/receiverRF scanner

A counterbalance forklift placing a wrapped pallet on the second beam level.

Forklift & material handling

Counterbalance, reach and walkie operators with current certification on file, checked before placement.

CounterbalanceReach truckWalkieOrder picker

A trailer backed onto a dock, part unloaded, dock plate down.

Loading & unloading

Container crews and dock labour for sites where a truck waiting is money burning.

Container destuffFloor-loadedPalletiserDock hand

A stainless production line running through a manufacturing plant.

Light industrial

Assembly, machine operation and line work in manufacturing and food processing environments.

AssemblyMachine operatorQC inspectorCold storage

Hand tools laid out on a workbench under a work lamp in an industrial shop.

Skilled trades

Trade-qualified and trade-adjacent hands for maintenance, fabrication and install work.

MaintenanceFabricationInstall crewShop hand

Stacked block and material on a construction site at first light.

Construction support

Labourers and site help for builders needing hands rather than licensed trades.

Site clean-upMaterial movingDemolition helpGate control

A reception desk in a small industrial-park office looking onto the yard.

Office & administrative

Reception, coordination and data work for the desk side of an industrial operation.

ReceptionData entryCoordinatorCustomer service

03 — Process

From your call
to their first shift

Four steps, and you know where you stand after the first one.

You call

The role, the shift, the site, the start date. Ten minutes usually. We tell you on that call whether we can help.

We shortlist

People we have spoken to, documents on file, matched to your shift pattern and how far they can realistically travel.

They start

Briefed on where to go, what to bring, what to wear and who to ask for. Nobody arrives at your gate confused.

One invoice

Weekly, by position, hours broken out. Approve it against your own gate records in a couple of minutes.

04 — Pricing

What is inside
an hourly rate

We quote one hourly bill rate per position. Most agencies will not tell you what is in it. Here is what is in ours.

The worker's hourly wagePaid to them

CPP and EI contributionsStatutory

Employer Health TaxStatutory

Vacation payStatutory

WSIB premiumYour class

Our marginDisclosed

Your hourly bill rateOne number

No sign-up fee. No minimum hours. No charge for a shortlist, and no fee if you decide not to proceed.

WSIB at your class,
not an average

A temporary help agency is rated on the work its people actually do. An agency that averages one rate across every client is charging a food plant for the risk profile of a construction site — or quietly under-collecting and carrying the exposure itself.

We set the WSIB rate against your industry class, so the number on your invoice reflects your operation rather than somebody else's.

Permanent hires
are a conversation

If somebody works out and you want to keep them, talk to us about it rather than around us. We would rather agree something sensible than lose a client over a good outcome.

Ask for a rate on your role

05 — Compliance

The part that becomes
your problem if it is wrong

Since 2024, Ontario requires temporary help agencies to be licensed, and a business that uses an unlicensed agency is exposed alongside it. Worth checking about anyone you use, including us.

Licensed, and happy to prove it

We hold an Ontario Temporary Help Agency licence. Ask and we will send the details in writing, with our WSIB clearance certificate, before you place a single worker.

Documents held properly

Identity and work authorisation are collected after an offer, stored securely, and shared with a client only with the worker's written consent — recorded, and limited to what that client actually needs.

Expiry dates watched

Work permits expire. We track the dates and act on them before they lapse, so you are never in the position of having had someone on your floor who should not have been.

WSIB coverage is ours

We are the employer of record and carry WSIB coverage on every worker we place. Your duties as the site occupier remain yours — any agency saying otherwise is selling you something that does not exist.

06 — Where we work

Across the GTA,
from Vaughan

Close enough to the sites we serve that a person can be on your floor rather than on a call. If your site is outside these areas, ask anyway — we will tell you honestly whether we can staff it well.

Vaughan

Our home. Concord, Woodbridge and Maple are a short run from the office, and most of our crews live within twenty minutes of them.

Brampton

Heavy distribution and food processing along Steeles and Airport Road. Early starts are the norm and our people know it.

Mississauga

Airport-corridor fulfilment and third-party logistics, where volume swings week to week and a shortlist that arrives late is no use at all.

Etobicoke

Manufacturing and warehousing along the 427. Transit-accessible sites matter here, and we match for that rather than hoping.

North York

Smaller industrial units and light assembly, where one absent picker is a quarter of the shift gone.

Concord

Dense warehousing right on our doorstep, and the area we can staff fastest at short notice.